Certification first

Open your completion record first

The survey stage starts after training certification so the fieldwork has a named, completed learning record behind it.

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Property setup

Set up your building

Name the property this survey covers. Adding a postcode lets us pull in local water chemistry data.

Optional. Skip this if you're not sure yet.
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Select property

Which building is this survey for?

Survey

Walk through your property and document the water systems that determine where risk can build.

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Complexity checkpoint

We're starting with the standard path

Based on your package and earlier answers, this looks like a lower-complexity building. Before we begin, confirm whether any of the following apply.

If any apply, we'll switch you to the fuller survey so you don't miss plant-level checks.

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Standard path

Start with the quick system walk

Standard path

Go straight to the building walk

  • Outlet pattern first: showers, spray taps, little-used outlets, and anywhere water can sit quietly for seven days or more.
  • Simple hot-water reality: confirm this is really a straightforward on-demand or low-complexity setup and note anything that breaks that assumption.
  • Occupants and use: vulnerable people, intermittent occupancy, and empty periods change how aggressive the controls need to be.
What to capture

Build evidence, not vague reassurance

  • Point identity: tag exactly which outlet or fixture was checked.
  • Condition: scale, contamination, infrequent use, poor access, and signs the written scheme is not matching actual practice.
  • Temperatures and photos: one reading is not the whole system, but it is still evidence when tied to a real point.
Ready

Start the walkdown

The room-by-room walkdown captures outlets, usage patterns, and condition evidence.

Full path

Start at the plant, not the outlets

  • Storage and generation: identify every cylinder, calorifier, heater, and cold-water storage point before you walk the rooms.
  • Distribution logic: map loops, secondary returns, dead legs, branch runs, and any part of the system that can drift away from control temperatures.
  • Thermostat and control settings: note what the plant is set to, not just what someone says it is set to.
Full path

Then move to the building walk

  • Sentinel points and representative outlets: pick points that tell you whether the system is performing, not just the easiest taps to reach.
  • Scale and fouling burden: if incoming water is hard, look harder at plant, TMVs, heaters, and spray outlets.
  • Drift and change: mothballed wings, old tanks left connected, and temporary fixes are where the full path earns its keep.
Ready

Start the walkdown

The room-by-room walkdown captures outlets, usage patterns, and condition evidence.

Next

Field kit before site

Once the path is set, the next commercial move is obvious: get the thermometer, labels, wipes, and sheets together before anyone walks the building.

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Your walkdown

What room are you in?

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What's in this room?

No accessible outlets in this room
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Is this used at least once a week?

Can you see any dead legs — pipes that go nowhere or taps that are capped off?

You covered this in Module 7

Review your walkdown